Terms of service

Terms of Service

Effective Date: 26/02/2026

Welcome to DCODE. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Account Responsibility

When you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. You agree to provide accurate, current, and complete information during registration and update your details when necessary.

We reserve the right to suspend or terminate accounts found to be involved in fraudulent, abusive, or unauthorized activities.

2. Pricing & Payments

All prices displayed on our website are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as specified. We reserve the right to modify product pricing, offers, discounts, or promotions at any time without prior notice.

Payments must be completed using approved payment methods available on our website. Orders will only be processed after successful payment confirmation.

3. Product Information & Descriptions

We strive to ensure that all product descriptions, images, pricing, and details on our website are accurate and up to date. However, minor variations in packaging, color, fragrance, or appearance may occur.

[Store Name] reserves the right to modify, discontinue, or update products without prior notice.

4. Order Acceptance & Cancellation

Placing an order on our website does not guarantee order acceptance. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other unforeseen circumstances.

If your order is cancelled after payment has been processed, the applicable refund will be initiated to your original payment method.

5. Shipping & Delivery

Orders are typically processed within 2-3 business days. Delivery timelines may vary depending on location, courier services, weather conditions, or other external factors.

While we aim to ensure timely delivery, DCODE shall not be held liable for delays caused by courier partners or circumstances beyond our control.

6. Returns, Refunds & Exchanges

Customers may request returns or refunds according to our Return & Refund Policy. Products must be unused, sealed, and returned in their original packaging unless damaged or defective upon delivery.

Refund processing timelines may vary depending on the payment provider and banking institution.

7. Prohibited Use

You agree not to use our website for any unlawful, fraudulent, abusive, or harmful activities. Unauthorized attempts to interfere with website operations, misuse promotional offers, or engage in fraudulent transactions may result in legal action and permanent restriction from our services.

8. Limitation of Liability

DCODE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, website, or services.

Our maximum liability in any circumstance shall not exceed the amount paid by the customer for the purchased product.

9. Intellectual Property

All website content including logos, product images, graphics, text, designs, branding, and trademarks are the property of DCODE and may not be copied, reproduced, or used without prior written permission.

10. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or services shall fall under the exclusive jurisdiction of the courts located in Gautam Budh Nagar, Uttarpradesh, India.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after any modifications constitutes your acceptance of the updated terms.